Oakwood House Care | Colney, Norwich | Information regarding the Coronavirus update
This week, the UK has moved from "contain" to the "delay" phase in its fight against the spread of the coronavirus outbreak and to ensure Oakwood House is complying with the Public Health authorities’ recommendations, we have therefore reviewed our earlier announced visiting restrictions.

During the ‘delay’ phase, social distancing tactics are used to try to prevent accelerated transmission and as part of this, the Government has stated it will announce measures for people in at-risk groups to stay at home for 12 weeks, starting this weekend. The people considered to be in the at-risk groups include pregnant women; people aged over 70 and those with underlying health conditions. As the majority of our residents fit into two of these three categories; we have revised our visitation policy accordingly, in order to ensure we keep all our residents and staff as safe as possible.

We are therefore asking visitors, including family members and friends, to refrain from visiting our care home until further notice. To ensure that we keep our residents safe, and that our staff are supported to continue to deliver great care.

We have not taken this decision lightly, and appreciate that this may cause some discomfort, but feel that this is a necessary step to take. If there is an unexpected situation that you believe may require a visit, we would ask that you discuss and agree this with Debbie Barnes (Home Manager) or Sandra Hudson (Deputy Manager) prior to your arrival.

These new visitation restrictions are being taken in addition to those announced earlier, which included the cancellation of all non-essential visits from the local community and external entertainment for the foreseeable future. Our staff will do all they can to ensure that life in our services remains as comfortable and sociable as possible. We will still ensure that vital medical visits are made, and will be sure that only essential visitors who are not displaying symptoms come in, and that they wash their hands on entering.

We would really appreciate your support with these measures, and please be reassured that our priority though out this period is to ensure that we keep our residents safe, and that our staff are supported to continue to deliver great care.

If you have any questions please do not hesitate to contact Debbie Barnes (Home Manager) or Sandra Hudson (Deputy Manager).
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